FAQs about Galapagos: Can you make hotel and other tour reservations for us in Ecuador?

If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.

During a Naturalist cruise on board a Luxury or First Class cruise (yacht or vessel), besides hiking, snorkeling and swimming you will have single and/or double sea-kayaks on board to enjoy this wonderful sport in the Pacific Ocean while enjoying the breathtaking volcanic landscapes of the Islands, the pristine Ocean waters, and of course, the company of playful Sea lions, Sea Turtles and Birdlife and much more! Truly an experience that you don’t want to miss when available during your cruise.

Different cruises offer different departures and itineraries in the Galapagos, you can choose from 4, 5, 8 up to 15 days itineraries on almost every category; the more days you spend on the islands, the more incredible sites you will be able to visit! No itinerary visits the same spot twice!

If you are planning to travel with your whole Family or with a group of adventurous Friends and you like to enjoy the privacy and comfort of a private cruise with personalized and dedicated service for your party, then chartering a nice yacht is a wonderful idea!

There are several options on different categories of cruises to choose from, especially for small yachts or catamarans with capacity for up to 16 passengers. Charter cruises are best if confirmed at least 9 months before your traveling period as all Galapagos cruises are always on very high demand and several are confirmed for charters with 12 and even 24 months in advance to guarantee the charter cruise. Please contact us if you are planning to charter a wonderful cruise for your party so we can guide you on how to choose the right cruise to enjoy a memorable experience.

On some luxury class cruises you can buy wonderful souvenirs and pay with your preferred Credit Card as major ones are accepted: MasterCard, Visa, Amex, among others; also you can pay for souvenirs at local shops in Puerto Ayora or San Cristobal with your Credit Card, but some of them will only accept cash payments. On board other category of cruises, payments must be done in cash (U.S. Dollars) for souvenirs and consumption.

Cruises manage a casual dress-code on board, including at the dinning-room: ladies can wear a summer dress, sandals (not heels) and gentleman can wear short-sleeve shirt or button-down, short/pants and shoes.