FAQs about Galapagos: Can you make hotel and other tour reservations for us in Ecuador?

We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.

Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.

If you are planning to travel with your whole Family or with a group of adventurous Friends and you like to enjoy the privacy and comfort of a private cruise with personalized and dedicated service for your party, then chartering a nice yacht is a wonderful idea!

There are several options on different categories of cruises to choose from, especially for small yachts or catamarans with capacity for up to 16 passengers. Charter cruises are best if confirmed at least 9 months before your traveling period as all Galapagos cruises are always on very high demand and several are confirmed for charters with 12 and even 24 months in advance to guarantee the charter cruise. Please contact us if you are planning to charter a wonderful cruise for your party so we can guide you on how to choose the right cruise to enjoy a memorable experience.

On some luxury class cruises you can buy wonderful souvenirs and pay with your preferred Credit Card as major ones are accepted: MasterCard, Visa, Amex, among others; also you can pay for souvenirs at local shops in Puerto Ayora or San Cristobal with your Credit Card, but some of them will only accept cash payments. On board other category of cruises, payments must be done in cash (U.S. Dollars) for souvenirs and consumption.

There are a couple of ATM’s in Puerto Ayora and San Cristobal, but sometimes they ran out of cash to withdraw, therefore is recommended to bring enough cash (U.S. Dollars) from the Mainland for peace of mind and be able to pay for additional matters during your trip. You will find ATM’s at Quito and Guayaquil’s Airports and on main tourism districts on both cities.

Cruises manage a casual dress-code on board, including at the dinning-room: ladies can wear a summer dress, sandals (not heels) and gentleman can wear short-sleeve shirt or button-down, short/pants and shoes.

Land visits are, just as cruises, subject to National Park regulations for all departures; this means that all the day-visits are subject to a pre-determined schedule for the day’s activities and visits to one or more sites in one Island and they cannot be modified in any way.

During your free time in one of the populated Islands, you can stroll within the Town and enjoy many local attractions, good restaurants and bars, visit Darwin Research Center (Santa Cruz) or Interpretation Center (San Cristobal) and, of course, feel surrounded by many birds and playful Sea lions, especially at the Town’s Docks