Voyagers Travel Specialists Payment Methods
Dear Travelers, we gratefully thank you for your trust in us to organize your travel program and help you enjoy amazing experiences along the way.
Here we are going to explain how you can easily make your payments when you choose to travel and experience your perfect destination with us.
Voyagers travel company accepts several Payments methods for our travel programs, our tours or services can be paid either via wire transfer to our Bank in USA plus a $35 dollar bank commission or via credit card through WE TRAVEL – a booking & payments platform for travel businesses with over 5,000 afiliated companies.
Our travel experts will guide you and go along with you through the entire payment process. Please remember that charges may vary depending on the card and the amount to be paid. These should be borne by the payer.
In most cases, the payment is split between a deposit and a balance (unless there is a last-minute or special offer). The percentage is determined by the tour or service you choose and the travel date.
Also, you can make your payment in cash or by check; if that is the case, you can ask our travel experts about our cash payment discounts.
All of our payment methods are fully secure, easy, and fast, giving you the trust to book and pay for your travel program with your preferred method at any time and be ready to enjoy a once-in-a-lifetime vacation. If you have any doubt about our payment methods or our tours, please contact us.
We look forward to hearing from you.
Frequently Asked Questions
Do I need to buy travel insurance before traveling to Ecuador?
Voyagers Travel strongly recommends that customers buy travel insurance with full coverage, including medical, cancellation, delays, material losses, and life coverage. Voyagers Travel does not provide any kind of trip insurance and we do not accept liability for accidents or events beyond our control.
What happens if I cancel a confirmed tour?
Cancellations are taken on a case by case basis and depending the services you have booked, the travel dates and the property booked. As a rule, Voyagers does not charge a cancellation fee if you decide not travel, we pass on the costs of cancellation from supplier yachts, ships, hotels and other service providers.
Main Land Services Cancellation Policies
We refer to mainland services as round trips or custom travel itineraries that take place around the South America continent and could be (not limited to) a trip crossing the Andes from Quito to Cuenca or a visit to Machu Picchu from Cuzco.
These services are governed by the following terms and conditions unless specified otherwise:
- Cancellations made for 125 or more days: No cancellation fees.
- Cancellations made between 124 and 91 days: Up to 15% of the deposit amount is forfited.
- Cancellations made between 90 and 31 days: The deposit amount of the tour is charged as a penalty.
- Cancellations made between 30 and 15 days: 50% of the total of the tour is charged as a penalty.
- Cancellations made between 14 - 0 days: 100 of the total of the tour is charged as a penalty.
*Policy and penalties are subject to review in specific cases in compliance with the third-party service provider’s specific policies.
Galapagos/Amazon/Antarctica Cruise - Amazon & Specialty Lodge Cancellation Policies
Cancellation of tours and/or cruises by travelers will be processed within Voyagers Travel’s specific Expedition Cruise and Lodge policies and may incur penalties:
- Cancellations made for 125 or more days: a 15% administrative fee is charged (this may be waved if you decide to change your travel dates).
- Cancellations made between 124 and 91 days: the full deposit is forfeited as a penalty.
- Cancellations made between 90 and 61 days: 50% of the total cost of the tour is charged as a penalty.
- Cancellations made between 60 and 1 day: 100% of the total of the tour is charged as a penalty.
*Policy and penalties are subject to review in specific cases in compliance with the third-party service provider’s specific policies.
