FAQs about Galapagos: What forms of payment do you accept?

We accept payments for tours via bank transfer to our U.S. based Bank in Miami or via Paypal with your own account or your preferred Credit Card; corresponding fees will be applied.

Other related frequently asked questions

How much should we tip the guide and crew?

There are no established tipping guidelines for all cruises, you should decide the amount to tip your guide and crew based on your level of satisfaction with the services provided on board and while on excursions.

On Luxury and First class cruises it is recommended to tip $15-$20 p.p. for the guide per day and the same amount per day for the whole crew. On Midrange and Economy class cruises it is recommended to tip $10-$13 p.p. for the guide per day and the same amount per day for the whole crew.

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What is the average cost of a Galapagos Trip?

Traveling to the Galapagos is considered more expensive than taking trips on Mainland; the cost of a trip depends of many factors like taking a cruise or a land-based program. A Cruise is more expensive but definitely a more complete experience in comparison with a land-based program.

Prices vary depending on cruise/tour category: Luxury, first, Midrange and Economy Class and the differences are mainly due to type of cabins (accommodations), level of service, social areas, amenities, cuisine and guide’s experience.

Also, take into consideration the additional expenses for your trip like: domestic flight tickets, Entrance Fees, personal expenses, tips, drinks, equipment rental, etc. Please contact us for guidance on how to choose the right type of trip to Galapagos based on your Budget.

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What restrictions are there for senior people?

Senior travelers are welcome to board a cruise! In fact, many senior travelers find the Galapagos a must-visit destination as the Islands are a true natural treasure that attracts people of all ages!

Perhaps it is important to know that Galapagos cruises do not have complete facilities for passengers with limited mobility or that require a wheelchair. Also some excursions can be considered as strenuous as they’re on uneven terrains and lava formations, which requires a good physical state to perform.

Still, many Luxury and First class cruises are the preferred for senior travelers as they offer the kind of comfort and facilities required making their journey an enjoyable one and being able to meet other fellow travelers of similar age and interests with specialized and friendly guides.

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How do we receive our vouchers and tickets for the Galapagos?

We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.

Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.

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What level of Naturalist Guide will be aboard the boat and do they speak English?
With all cruises and tours you will always be accompanied by a professional Licensed Bilingual (English-Spanish) Guide for all excursions and visits as per National Park’s regulations. On Luxury and First class cruises your Guide will be level II-III while on Midrange and Economy class cruises your naturalist Guide will be Level II.
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Can I kayak?
During a Naturalist cruise on board a Luxury or First Class cruise (yacht or vessel), besides hiking, snorkeling and swimming you will have single and/or double sea-kayaks on board to enjoy this wonderful sport in the Pacific Ocean while enjoying the breathtaking volcanic landscapes of the Islands, the pristine Ocean waters, and of course, the company of playful Sea lions, Sea Turtles and Birdlife and much more! Truly an experience that you don’t want to miss when available during your cruise.
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