FAQs about Galapagos: What forms of payment do you accept?

We accept payments for tours via bank transfer to our U.S. based Bank in Miami or via Paypal with your own account or your preferred Credit Card; corresponding fees will be applied.

Other related frequently asked questions

How do we receive our vouchers and tickets for the Galapagos?

We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.

Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.

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How can I avoid being seasick?

Choosing the right cruise is critical if you are susceptible to seasickness; large vessels are the best choice as they’re very stable when sailing. If you do not like large vessels, then we recommend choosing a nice catamaran (twin-haul), which also offer smooth sailing for passengers’ comfort.

You can also ask your doctor to prescribe you medicine to help you contrast the effect of the motion when sailing; it is also important to be properly hydrated during your cruise as this also helps prevent the effects.

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When do we have to pay?

For cruises and tours, we have flexible payment policies:

  • Tours booked from 91 days or more, small 30% deposit is requested to pre-confirm, 70% balance is needed 90 days before tour dates.
  • Tours booked 90 days or less, complete payment is needed to confirm your trip.
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Are there any luggage Restrictions?

For domestic flights to/from Galapagos, each passenger is allowed to bring one piece of luggage of no more than 20 kilos plus one hand luggage or backpack of no more than 10 kilos. Each passenger can also brink on plane’s cabin 1 small purse, handbag or camera-bag.

If excess on luggage occurs, the fee will be charged and paid directly at airline’s counter at the moment of check-in after checking space on cargo area on the plane to Galapagos.

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What is not included?

On a general basis, unless included on the given price for the confirmed cruise, passenger needs to bring enough cash on board to cover costs like Galapagos entrance fee ($100 p.p. in cash on arrival to Islands), mandatory Transit Control Card ($20 p.p. paid before check-in in cash), snorkeling equipment & wet suit rental (in cash on board), personal expenses, extras, soft & alcoholic drinks, tips for guide& crew and other expenses not specified in the itinerary.

Some Luxury and First accept Credit Card payments on board for on board consumption but Midrange and Economy require payments in cash only. It is imperative that you bring enough cash (U.S. Dollars) in all cases to cover your expenses while cruising the Galapagos.

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Where are the Galapagos islands?
The Galapagos Islands are located in the Pacific Ocean about 1000 kilometers (563 miles) from Ecuador, South America. The 19 Islands are distributed on both sides of the Equator surrounding the Western Hemisphere to the west of Continental Ecuador.
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