FAQs about Galapagos: Can I obtain cash during the trip?

There are a couple of ATM’s in Puerto Ayora and San Cristobal, but sometimes they ran out of cash to withdraw, therefore is recommended to bring enough cash (U.S. Dollars) from the Mainland for peace of mind and be able to pay for additional matters during your trip. You will find ATM’s at Quito and Guayaquil’s Airports and on main tourism districts on both cities.

Other related frequently asked questions

How much should we tip the guide and crew?

There are no established tipping guidelines for all cruises, you should decide the amount to tip your guide and crew based on your level of satisfaction with the services provided on board and while on excursions.

On Luxury and First class cruises it is recommended to tip $15-$20 p.p. for the guide per day and the same amount per day for the whole crew. On Midrange and Economy class cruises it is recommended to tip $10-$13 p.p. for the guide per day and the same amount per day for the whole crew.

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Are all your prices in US dollars?

In Ecuador Mainland and the Galapagos Archipelago, U.S. Dollar has been established and used as main and only currency since the year 2000. When making payments for your trip, you may do so in your local currency at up-to-date conversion.

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How can I avoid being seasick?

Choosing the right cruise is critical if you are susceptible to seasickness; large vessels are the best choice as they’re very stable when sailing. If you do not like large vessels, then we recommend choosing a nice catamaran (twin-haul), which also offer smooth sailing for passengers’ comfort.

You can also ask your doctor to prescribe you medicine to help you contrast the effect of the motion when sailing; it is also important to be properly hydrated during your cruise as this also helps prevent the effects.

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What is not included?

On a general basis, unless included on the given price for the confirmed cruise, passenger needs to bring enough cash on board to cover costs like Galapagos entrance fee ($100 p.p. in cash on arrival to Islands), mandatory Transit Control Card ($20 p.p. paid before check-in in cash), snorkeling equipment & wet suit rental (in cash on board), personal expenses, extras, soft & alcoholic drinks, tips for guide& crew and other expenses not specified in the itinerary.

Some Luxury and First accept Credit Card payments on board for on board consumption but Midrange and Economy require payments in cash only. It is imperative that you bring enough cash (U.S. Dollars) in all cases to cover your expenses while cruising the Galapagos.

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How do we receive our vouchers and tickets for the Galapagos?

We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.

Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.

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What level of Naturalist Guide will be aboard the boat and do they speak English?

With all cruises and tours you will always be accompanied by a professional Licensed Bilingual (English-Spanish) Guide for all excursions and visits as per National Park’s regulations. On Luxury and First class cruises your Guide will be level II-III while on Midrange and Economy class cruises your naturalist Guide will be Level II.

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