FAQs about Galapagos: Can I obtain cash during the trip?

There are a couple of ATM’s in Puerto Ayora and San Cristobal, but sometimes they ran out of cash to withdraw, therefore is recommended to bring enough cash (U.S. Dollars) from the Mainland for peace of mind and be able to pay for additional matters during your trip. You will find ATM’s at Quito and Guayaquil’s Airports and on main tourism districts on both cities.

Other related frequently asked questions

What medical facilities are there?
Large luxury vessels have a Medic on board for passengers’ aid while on board. Small yachts/catamarans cannot offer this service due to the space on board. Note that your guide is properly trained to face emergencies and have first-aid training to assist passengers while cruising. Also all boats are equipped with satellite phones and have contact with Island authorities and emergency services, should they be required during a cruise. All cruises take passenger’s safety and well-being very seriously.
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Should I charter?

If you are planning to travel with your whole Family or with a group of adventurous Friends and you like to enjoy the privacy and comfort of a private cruise with personalized and dedicated service for your party, then chartering a nice yacht is a wonderful idea!

There are several options on different categories of cruises to choose from, especially for small yachts or catamarans with capacity for up to 16 passengers. Charter cruises are best if confirmed at least 9 months before your traveling period as all Galapagos cruises are always on very high demand and several are confirmed for charters with 12 and even 24 months in advance to guarantee the charter cruise. Please contact us if you are planning to charter a wonderful cruise for your party so we can guide you on how to choose the right cruise to enjoy a memorable experience.

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Will there be time for snorkeling?

During your cruise, you will have magnificent opportunities to enjoy snorkeling in the most fantastic underwater scenarios within the Galapagos National Park and Marine Reserve as well as other wonderful activities to complement your experience in the Archipelago.

On Luxury and First class cruises snorkeling equipment (snorkel, mask & fins) are included and on Midrange and Economy class cruises they are available for rent. Some Luxury class cruises also include Wet suits while on First, Midrange and Economy class, Wert suits are available for rent.

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Do I need a passport or visa to go to Galapagos?
All visitors entering Ecuador and the Galapagos Islands are prompted to present original Passport when entering, with at least 6 months of validity; citizens from most Countries do not require a Visa to enter Ecuador and the Galapagos, but do confirm this with your local International Affairs Office to confirm if you require to get a Visa to travel to Ecuador.
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What if I need to cancel?
If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.
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What is included in the rates for the boats?

In general, cruises include: accommodation in cabin with private facilities, guided excursions with professional Licensed bilingual guide, transfers within Galapagos (on cruise dates), Airport assistance, all meals on board while cruising, drinking water, tea, coffee.

Luxury and First class cruises also include usage of snorkeling equipment and most of them have sea-kayaks on board for guests. Some Luxury class cruises also include Wet suits and others and First class cruises have them available for rent on board.

Midrange and Economy class cruises have snorkeling equipment and Wet suits available for rent on board (in cash).

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