FAQs about Galapagos: Do I need a passport or visa to go to Galapagos?

We send your final trip voucher with reconfirmed services 1 month before the tour dates. Our voucher also contents flight information for the confirmed route of your trip: Airlines issue e-tickets and you do not require to present printed e-tickets as at Airline’s Counter you just need to present your original Passport for check-in.

Upon payment of your tour at time of booking, we will send you a tour non-VAT invoice for your records as proof of purchase and confirmation.

Land visits are, just as cruises, subject to National Park regulations for all departures; this means that all the day-visits are subject to a pre-determined schedule for the day’s activities and visits to one or more sites in one Island and they cannot be modified in any way.

During your free time in one of the populated Islands, you can stroll within the Town and enjoy many local attractions, good restaurants and bars, visit Darwin Research Center (Santa Cruz) or Interpretation Center (San Cristobal) and, of course, feel surrounded by many birds and playful Sea lions, especially at the Town’s Docks

There are no established tipping guidelines for all cruises, you should decide the amount to tip your guide and crew based on your level of satisfaction with the services provided on board and while on excursions.

On Luxury and First class cruises it is recommended to tip $15-$20 p.p. for the guide per day and the same amount per day for the whole crew. On Midrange and Economy class cruises it is recommended to tip $10-$13 p.p. for the guide per day and the same amount per day for the whole crew.

In Ecuador Mainland and the Galapagos Archipelago, U.S. Dollar has been established and used as main and only currency since the year 2000. When making payments for your trip, you may do so in your local currency at up-to-date conversion.

If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.

 Taking a Galapagos cruise is considered the best way to explorer the Galapagos as it gives you the opportunity to reach the remotest islands as you sail at night from site to site, which means more time to enjoy the location and day’s activities.

However, if you are susceptible to sea sickness the feasible alternative is taking a nice land-based tour with hotel accommodation on the populated Islands of Santa Cruz, San Cristobal and/or Isabela; from here you can enjoy interesting day-tours to the nearby sites or Islands; you will also have the possibility to enjoy snorkeling and other activities while taking day-tours.