FAQs about Galapagos: What if I need to cancel?

If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.

Other related frequently asked questions

What is included in the rates for the boats?

In general, cruises include: accommodation in cabin with private facilities, guided excursions with professional Licensed bilingual guide, transfers within Galapagos (on cruise dates), Airport assistance, all meals on board while cruising, drinking water, tea, coffee.

Luxury and First class cruises also include usage of snorkeling equipment and most of them have sea-kayaks on board for guests. Some Luxury class cruises also include Wet suits and others and First class cruises have them available for rent on board.

Midrange and Economy class cruises have snorkeling equipment and Wet suits available for rent on board (in cash).

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How important is the itinerary?

Different cruises offer different departures and itineraries in the Galapagos, you can choose from 4, 5, 8 up to 15 days itineraries on almost every category; the more days you spend on the islands, the more incredible sites you will be able to visit! No itinerary visits the same spot twice!

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Can you make hotel and other tour reservations for us in Ecuador?

Voyagers Travel can help you arrange any additional services like hotel bookings, transfer services, land-tours in Ecuador as well as in Peru and also the best Tours and River Cruises in Ecuador, Peru and Brazil.

Please contact us so we can tailor-made an incredible tour as per your wishes and preferences around your Galapagos trip for a complete and unforgettable experience!

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When is the best time to travel to Galapagos?

You can visit the Galapagos any time of the year as there is always something wonderful happening in the Islands, especially with wildlife’s behavior and natural events.

From mid-June to early-December you have a mixture of warm and rain (afternoon showers), and Ocean waters are warmer and calmer due to the “El Niño” current. From mid-December to early-June is the cool/dry season on land and Ocean, especially because of the passing of the “Humboldt” current through the Archipelago.

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Can I obtain cash during the trip?

There are a couple of ATM’s in Puerto Ayora and San Cristobal, but sometimes they ran out of cash to withdraw, therefore is recommended to bring enough cash (U.S. Dollars) from the Mainland for peace of mind and be able to pay for additional matters during your trip. You will find ATM’s at Quito and Guayaquil’s Airports and on main tourism districts on both cities.

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What is the average cost of a Galapagos Trip?

Traveling to the Galapagos is considered more expensive than taking trips on Mainland; the cost of a trip depends of many factors like taking a cruise or a land-based program. A Cruise is more expensive but definitely a more complete experience in comparison with a land-based program.

Prices vary depending on cruise/tour category: Luxury, first, Midrange and Economy Class and the differences are mainly due to type of cabins (accommodations), level of service, social areas, amenities, cuisine and guide’s experience.

Also, take into consideration the additional expenses for your trip like: domestic flight tickets, Entrance Fees, personal expenses, tips, drinks, equipment rental, etc. Please contact us for guidance on how to choose the right type of trip to Galapagos based on your Budget.

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