FAQs about Galapagos: What if I need to cancel?

If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.

Other related frequently asked questions

Can we make land visits anywhere?

Land visits are, just as cruises, subject to National Park regulations for all departures; this means that all the day-visits are subject to a pre-determined schedule for the day’s activities and visits to one or more sites in one Island and they cannot be modified in any way.

During your free time in one of the populated Islands, you can stroll within the Town and enjoy many local attractions, good restaurants and bars, visit Darwin Research Center (Santa Cruz) or Interpretation Center (San Cristobal) and, of course, feel surrounded by many birds and playful Sea lions, especially at the Town’s Docks

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What is not included?

On a general basis, unless included on the given price for the confirmed cruise, passenger needs to bring enough cash on board to cover costs like Galapagos entrance fee ($100 p.p. in cash on arrival to Islands), mandatory Transit Control Card ($20 p.p. paid before check-in in cash), snorkeling equipment & wet suit rental (in cash on board), personal expenses, extras, soft & alcoholic drinks, tips for guide& crew and other expenses not specified in the itinerary.

Some Luxury and First accept Credit Card payments on board for on board consumption but Midrange and Economy require payments in cash only. It is imperative that you bring enough cash (U.S. Dollars) in all cases to cover your expenses while cruising the Galapagos.

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What kind of weather can we find in the Galapagos Islands?

Although the Galapagos Islands are located in the Equator, but it has moderate, drier climate rather than typical tropical weather. This because of three confluent Ocean currents that determine the two yearly seasons in the Archipelago: cool/dry season from mid-June to early-December and the wet season from mid-December to early-June.

Average temperature range: 69°-84°F / 21°-30°C. Weather in Galapagos has variations on each season.

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How important is the itinerary?
Different cruises offer different departures and itineraries in the Galapagos, you can choose from 4, 5, 8 up to 15 days itineraries on almost every category; the more days you spend on the islands, the more incredible sites you will be able to visit! No itinerary visits the same spot twice!
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How to pay the Galapagos Park tax?
Upon arrival to Baltra or San Cristobal Islands as per your tour’s itinerary, you will be prompted to pay US$200 per person in Cash at the established booth to get your visitor pass to the Galapagos National Park.
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Should I charter?

If you are planning to travel with your whole Family or with a group of adventurous Friends and you like to enjoy the privacy and comfort of a private cruise with personalized and dedicated service for your party, then chartering a nice yacht is a wonderful idea!

There are several options on different categories of cruises to choose from, especially for small yachts or catamarans with capacity for up to 16 passengers. Charter cruises are best if confirmed at least 9 months before your traveling period as all Galapagos cruises are always on very high demand and several are confirmed for charters with 12 and even 24 months in advance to guarantee the charter cruise. Please contact us if you are planning to charter a wonderful cruise for your party so we can guide you on how to choose the right cruise to enjoy a memorable experience.

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