FAQs about Galapagos: What if I need to cancel?
If by any case, force major or personal calamity you are unable to travel, each cruise or tour has specific cancellation policies that vary depending on the time that the cancelation takes place before your traveling dates. We strongly recommend our valued Customers to purchase a complete insurance package that includes cancelation coverage in case you need to cancel your trip; this way, if we need to pay cancelation fees to your cruise, you will be covered by your trusted Insurance Carrier and we will provide the necessary documentation for your claim.
Other related frequently asked questions
What medical facilities are there?
Large luxury vessels have a Medic on board for passengers’ aid while on board. Small yachts/catamarans cannot offer this service due to the space on board. Note that your guide is properly trained to face emergencies and have first-aid training to assist passengers while cruising. Also all boats are equipped with satellite phones and have contact with Island authorities and emergency services, should they be required during a cruise. All cruises take passenger’s safety and well-being very seriously.
Read allDo I need a passport or visa to go to Galapagos?
All visitors entering Ecuador and the Galapagos Islands are prompted to present original Passport when entering, with at least 6 months of validity; citizens from most Countries do not require a Visa to enter Ecuador and the Galapagos, but do confirm this with your local International Affairs Office to confirm if you require to get a Visa to travel to Ecuador.
Read allWhat are land visits like?
Land visits are a recommended alternative if not taking a sailing cruise in the Galapagos; you spend the nights at a comfortable Hotel and every day you have day-trips whether on the same Island or take a yacht to a nearby Island where you will enjoy different activities like hiking, snorkeling, kayaking, swimming always surrounded by amazing and untamed Wildlife and breathtaking scenarios, accompanied by a certified Bilingual professional Guide to make your experience on each site more enjoyable each day.
Read allWhat is the electric current on board?
In Ecuador and the Galapagos you will find 110v. outlets to charge/connect your devices. Some cruises have 220v. at Administration Office; you can also bring your converter if required for your devices.
Read allHow to pay the Galapagos Park tax?
Upon arrival to Baltra or San Cristobal Islands as per your tour’s itinerary, you will be prompted to pay US$200 per person in Cash at the established booth to get your visitor pass to the Galapagos National Park.
Read allWhen should I make my reservation?
Galapagos is a top-destination for travelers, therefore cruises and tours are on very high demand year-around. It is recommended to arrange your trip at least with 6 months in advance to secure and guarantee your spots on the preferred trip.
Now, if you find the opportunity to visit the Galapagos before 6 months in advance, there is also the possibility to find cruise deals that may fill your expectations. However, if you leave your decision for the last-minute, you may not find what you were looking for a tour that will fulfill your expectations.